Help

Portable Ramps

- Dispatch & Delivery
- Ordering
- Brochures
- Returns & Refunds
- Technical Information
- Security & Privacy
- Safety & Usage
- FAQ
- Ask us a Question

Dispatch & Delivery

  1. Please allow up to 28 days for delivery. Special delivery terms may be available by arrangement (contact us).
  2. Free collection is available by arrangement (contact us) from our outlet near Ashford, Kent.
  3. If you choose to collect please check beforehand (contact us) that your mode of transport is adequate to accommodate your order.
  4. Delivery is priced for the UK mainland. Outside of the mainland or international orders will be priced depending on location. Orders can be shipped worldwide however all orders are despatched from the UK and will be charged accordingly. This will be agreed at the time of placing your order.
  5. Delivery discounts will be given for buying multiple ramps.
  6. Standard delivery is between 8am and 6pm.

Ordering

  • PayPal is a secure service. For Terms and Conditions of using PayPal please click here.
  • PayPal acts like a digital wallet where you can securely store all your payment options, such as your bank account and credit card. When you want to make a payment, you don't have to pull out your credit card or type your billing info every time. Simply click on the PayPal checkout button, log in to your PayPal account, and select your preferred payment method. We'll complete the payment process—without sharing your info with any other party.
  • Bulk Orders - If your order is for 5 or more ramps/rails please contact us as we may be able to provide you with a better price or delivery option depending on your requirements.

Brochures

  • We have a selection of brochures available for download which display our full range of equipment. These can be found under the relevant website sections or on our Downloads page.

Returns & Refunds

  • If for any reason you want to return an item the return address is Urban Ramps/Park Leisure Ltd, Pivington Mill, Pluckley, Ashford, Kent, TN27 0PG.
  • If your order is in any way unsatisfactory you must notify us (contact us) within 7 days of receipt and return it within 28 days for a refund or exchange.
  • Returned items should be sent by registered courier and a valid receipt kept for proof of sending.
  • If an exchange is required this will be delivered up to 28 days from us receiving the returned item.
  • If a refund is justified it will be paid within 14 days from us receiving the item.
  • Unless the item is faulty liability for cost of return lies with the purchaser. This is in compliance with the Distance Selling Regulations 2000."

Technical Information

  • All ramps and rails are made of steel.
  • The ramps weigh approximately 15kg so are portable but sturdy enough to withstand considerable impact without slipping.
  • All ramps have a professional skate grip surface to enhance true free flow movement.
  • The paint surface is non-toxic Intrpon 610 Black/Jotamastic 87 surface paint Grey
  • The structure of all ramps and rails is guaranteed for 12 months from date of delivery.
  • The ramps, rails and table top can all be inter-connected or used alone. Combinations that can be created include: Spine (2 Curved Kickers joined together) – Driveway (Curved or Flat Kicker with Tabled Top connected in the middle) – Kicker Mix ( 2 Curved, 1 Flat and Table Top)
  • Ramp sizes –
    • Curved Kicker 846mm long x 600mm wide x 285mm high
    • Flat Kicker 846mm long x 600mm wide x 285mm high
    • Table Top 600mm x 600mm wide x 285mm high
    • Kicker Mix 2292mm x 2292mm wide x 285mm high
    • Driveway combination 2292mm long x 600mm wide x 285mm high

Security & Privacy

  • We will automatically add you to our mailing list whenever you place an order. This will only be used to inform you of new products and offers directly from us and not sold to any third parties. If you do not wish to be contacted please send us an email with the subject 'Unsubscribe' - click here
  • PayPal is a secure service. For Term and Conditions of using PayPal please click here.
  • PayPal acts like a digital wallet where you can securely store all your payment options, such as your bank account and credit card. When you want to make a payment, you don't have to pull out your credit card or type your billing info every time. Simply click on the PayPal checkout button, log in to your PayPal account, and select your preferred payment method. We'll complete the payment process—without sharing your info with any other party.

Safety & Usage

WARNING: These instructions contain important safety information. For both adult and child safety it is important to review this information, making sure that any user understands all the warnings. We recommend that you periodically review and reinforce the information below, especially with younger users.

Bicycling, skating and skateboarding in conjunction with this ramp system can be dangerous. Always wear safety protective gear. This includes knee & elbow pads, wrist guards and a safety helmet (should be CPSC certified). Adult supervision is recommended when fitting safety equipment.

Always make sure the system is used on a flat level surface free of any obstacles such as stones, gravel or any other debris. Keep away from railings, steep gradients, swimming pools or walls.

Only use the system in places which allow you to improve your skills, not on pavements or streets where you may endanger other people and possibly cause an accident. Only use the ramp system in traffic-free areas and clear of pedestrians, such as parks or playgrounds.

Never attempt to perform manoeuvres for which you are not ready.

The ramp is a launch and take-off ramp only, never attempt to land or jump onto the ramp.

Do not use the ramp system in rain or wet/damp weather, conditions, at night or when visibility is poor.

Check the equipment regularly for any damage such as cracks and fractures. If any part is damaged, do not use. When using the ramp system, be alert at all times and be considerate to others.

For all products to be used in conjunction with this ramp system, please refer to the manufacturer's handbook to ensure their suitability.

The user acknowledges and accepts all responsibilities of inherent risks and dangers by using the ramp and bridge system. To ensure the safe use of this system, ALWAYS wear protective gear and observe the warnings listed.

FAQ

  • Do you offer discounts for bulk buying? - Yes. For individual terms please contact us directly for details.
  • I ordered the wrong ramp, can I return it? - Yes at your own cost of delivery.
  • How long will it take to deliver my order? - Orders within the UK mainland will be delivered within 28 days of placing your order. Other orders will be by arrangement.
  • How do I make a purchase on your website? - Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'checkout' and you will be asked for a few details that we need to be able to complete the order.
  • What payment methods do you accept? - We accept credit/debit card payment or payments by PayPal.

Ask us a Question

If you have any queries do not hesitate to contact us either by Telephone: 0800 019 7009 or by email: sk8@urbanramps.com

 

 
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Urban Ramps recommends wearing suitable safety equipment whenever performing any extreme sports tricks or using any of the ramps/rails. Park Leisure & Urban Ramps hold no responsibilty for any injuries obtained through use of their products. View more information on our Help page